Fire Damage Restoration in Gonzales, Louisiana

WHAT CUSTOMERS ARE SAYING:

• 5★★★★★ - "Quick response time and knowledge of the process they go through to make sure some of our belongings could be saved from the fire."

  Shannon J., Fire Damage Restoration in Baton Rouge, LA

  2018-11-15

• 5★★★★★ - "I had water damage in an investment property one night around 9 pm. I called a plumbing service who does a lot of work with UFW and they were out the next morning with no hesitation to remove mold and start the remediation process. I filed an insurance claim (first time on a rental and was green to the process) and I asked if UFW would be willing to meet me on-site to help "guide" the adjuster through the damage the day of. The president of the company and project PM weren't obligated to meet me on-site, but they both showed up and offered invaluable guidance to both me and the adjuster. I would've only noticed things in a vacuum where their experience lead to a domino effect of other things that needed to be included in my claim. They could've just waited for the approval from my insurance company and done the work they were cleared to do, but they went out of their way to help make sure I got everything covered from the water damage. They made phone calls to my insurance company on my behalf, which they did not have to do and could've told me, no, but their customer service was fantastic in this aspect to ensure I didn't come out of pocket more than my deductible. I was able to text the President and PM any time of the day any day of the week and if I didn't get a response immediately (rare), I got one within 10 min. I was very satisfied with not only their remediation work to stop any mold from growing but also their craftsmanship in the repair process. Concrete demolition and subsequent slab repair, sheetrock repair, carpet installation, baseboard repair, etc. were all performed to a very high quality for my repair. Once the repair was complete they assisted me to the finish line with supplements that were needed and I got every penny I was rightfully owed. Their work, customer service, responsiveness, and availability helped me through this very stressful process because they also had to work around tenants in the property as opposed to a vacant property. My tenants had no complaints about being disturbed during the rather large repair. I would recommend UFW to anyone because at the end of the day they made the customer feel like I had their undivided attention and went above and beyond what they were contracted to do."

  Eric F., Water Damage Restoration in Baton Rouge, LA

  2020-05-22

• 5★★★★★ - "immediate response to critical problem. water leak in ceiling. this company took immediate action to get everything dried and ready for repair. in the repair process now. very happy with this company!"

  Tika L, Water Damage Restoration in Prairieville, LA

  2019-06-05

• 5★★★★★ - "A+ company. I would highly highly recommend United Fire & Water Damage of LA, LLC."

  Ray Vincent, Water Damage Restoration in Central, LA

  2019-06-05

• 5★★★★★ - "Great customer service! These are the guys you want to hire."

  Randy D., Water Damage Restoration in Baton Rouge, LA

  2019-02-15

• 5★★★★★ - "Very fast response. immediately went to work repairing the damage. professional quality work. highly recommend this company!"

  Marianne H., Water Damage Restoration in Baton Rouge, LA

  2019-01-15

• 5★★★★★ - "Very fast response. They started working the same day I called. Kevin is extremely professional and full of good advice. Can’t say enough about Jade and Angela - quickly answered any concerns and replied to all my texts . . . and there were many. Very happy with the response, work and follow up. If you want someone who gets the job done right, this is the company to call. You won’t be sorry. I highly recommend them."

  Mari P., Water Damage Restoration in Baton Rouge, LA

  2019-01-15

• 5★★★★★ - "As an adjuster, I’ve seen all kinds of work... Kevin has a great team and sets the bar high with his attention to details and professionalism."

  Penny P., Water Damage Restoration in Baton Rouge, LA

  2019-01-15

• 5★★★★★ - "Attended CE class very informative and super staff. Look forward to working with them in the future"

  Victoria F., Water Damage Restoration in Baton Rouge, LA

  2019-01-15

• 5★★★★★ - "Guys do great work. Refer them to my customers all the time. Not one complaint in close to ten years of referring them."

  David D., Water Damage Restoration in Baton Rouge, LA

  2018-12-14

• 5★★★★★ - "Prompt, professional, friendly and also very trustworthy which is important because I am an out of state customer. Highly recommend!"

  Saghi Z., Emergency Water Extraction in Baton Rouge, LA

  2018-12-14

• 5★★★★★ - "United Fire and Water Damage of La. Is your Premier place to call for all fire, water, smoke, mold remediation, and restoration needs. Kevin and his Wife and staff are professional, courteous and work hard to provide every customer with outstanding service and hospitality. So if you have a restoration need don't get excited. ...Call Kevin at United!"

  Jay N., Water Damage Restoration in Baton Rouge, LA

  2018-12-14

• 5★★★★★ - "Prompt service; accurate appraisals; complete repair-plus painting!; great cleanup and professional tradesmen. We will definitely use them again."

  Andrea P., Water Damage Restoration in Baton Rouge, LA

  2018-12-14

• 5★★★★★ - "I took their free CE class, and I have to say that it was probably the most interesting and informative class I've ever taken! I have been an insurance professional since 2007. They are very knowledgeable and experts in the field of restoration, and not only would I use them for myself should the need arise, but I will also recommend them to my clients! Awesome company to have local who also packs up and is ready to serve any other state in need. Great job guys!!"

  Christi N., Water Damage Restoration in Baton Rouge, LA

  2018-12-14

• 5★★★★★ - "This is definitely a company that works with professionalism, sincerity, and dedication. I highly recommend them for the services they provide."

  Billy T., Water Damage Restoration in Baton Rouge, LA

  2018-11-15

• 5★★★★★ - "United Fire and Water were very professional and caring about the service they provided. It was very evident that they were concerned about providing quality work. I loved that their electronic communications were prompt and detailed. Thank you United Fire and Water for an excellent mold remediation."

  Andrea F., Mold Testing & Remediation in Baton Rouge, LA

  2018-11-15

• 5★★★★★ - "Absolutely outstanding service. Service was fast, coordinated, and Kevin took great care of me throughout the whole process. Highly recommended"

  Garren M., Water Damage Restoration in Baton Rouge, LA

  2018-11-15

• 5★★★★★ - "Very knowledgeable, thorough and professional. They go to bat for their clients with the insurance companies. One call takes care of it all!"

  Lana G., Water Damage Restoration in Baton Rouge, LA

  2018-11-15

• 5★★★★★ - "These guys are AWESOME! Thanks for helping my sisters family after the BR flood!"

  Mitch B., Water Damage Restoration in Baton Rouge, LA

  2018-10-15

• 5★★★★★ - "Kevin was a big help! I had a listing that needed some work and Kevin and his Cajun Maintenance team practically took care of it all. Much appreciated. Thanks Kevin!"

  Kendra N., Water Damage Restoration in Baton Rouge, LA

  2018-10-15

• 5★★★★★ - "United fire and water damage appear to be a very knowledgeable company with lots of equipment and the ability to respond quickly."

  Keith M, Water Damage Restoration in Baton Rouge, LA

  2018-10-15

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